en Internal Internal Short Communication Short Communication <font face="Times New Roman" size="3"> </font><p style="margin: 0cm 0cm 0pt 176.05pt"><b><i><span style="color: blue"><font face="Times New Roman" size="3">Abstract</font></span></i></b></p><font face="Times New Roman" size="3"> </font><p style="margin: 0cm 0cm 0pt 161.6pt text-indent: 0cm"><font face="Times New Roman"><b><i><span style="color: blue font-size: 10pt">Background: </span></i></b><span style="font-size: 10pt">Patient satisfaction is affected by hospital services and may have an effect on the cultural, social and personal conditions of the people living in the region. This research aimed to evaluate the patient satisfaction in social security hospitals in Mazandaran province.</span></font></p><font face="Times New Roman" size="3"> </font><p style="margin: 0cm 0cm 0pt 161.6pt text-indent: 0cm"><font face="Times New Roman"><b><i><span style="color: blue font-size: 10pt">Methods:</span></i></b><span style="font-size: 10pt"> From Spring 2012 to Summer 2013, all patients admitted to social security hospitals in Mazandaran province were entered in the study. Data regarding to inhabitation, sex, income and patients’ educational level and satisfaction with the hospital services </span><span lang="EN" style="color: rgb(34, 34, 34) font-size: 10pt mso-bidi-language: FA mso-ansi-language: EN">were collected</span><span style="font-size: 10pt">.</span></font></p><font face="Times New Roman" size="3"> </font><p style="margin: 0cm 0cm 0pt 161.6pt text-indent: 0cm"><font face="Times New Roman"><b><i><span style="color: blue font-size: 10pt">Results:</span></i></b><span style="font-size: 10pt"> Seven hundred seventy-six patients with mean age of</span><span style="color: red font-size: 10pt mso-bidi-language: FA mso-ansi-language: EN"> </span><span lang="EN" style="font-size: 10pt mso-bidi-language: FA mso-ansi-language: EN">47.35±7.41 years were analyzed<span style="color: red"><font size="2">. </font></span></span><span style="font-size: 10pt">Patient's inhabitant, educational attainment and income level had a significant relationship with patient satisfaction level (p<0.05). There was no significant<b> </b>difference regarding patients’ gender.</span></font></p><font face="Times New Roman" size="3"> </font><p style="margin: 0cm 0cm 0pt 161.6pt text-indent: 0cm"><font face="Times New Roman"><b><i><span style="color: blue font-size: 10pt">Conclusion: </span></i></b><span style="font-size: 10pt">The results show that the patient's inhabitant, educational and income level are related to attain patients’ satisfaction.</span></font></p><font face="Times New Roman" size="3"> </font> Patient satisfaction, Social Security Organization, Individual characteristics 232 234 http://caspjim.com/browse.php?a_code=A-10-62-204&slc_lang=en&sid=1 Seyed Ebrahim Jafari Kelarijani 10031947532846002474 10031947532846002474 No Reza Jamshidi rjamshidy@gmail.com 10031947532846002475 10031947532846002475 Yes Ali Reza Heidarian 10031947532846002476 10031947532846002476 No Mohamad Khorshidi 10031947532846002477 10031947532846002477 No